Refund policy

Refund Policy

 

Thank you for using FelBoost services. We are doing our best to meet all the requirements of our customers and to resolve any issues they might have. Further down you can find some helpful information, in case you are not entirely satisfied with your purchase.

 

 

We offer a FULL REFUND in the following instances:

  • The boost has not yet begun, and you want to cancel your order.

  • We are unable to deliver the service in accordance with the terms on the product page.

  • You ordered Gladiator service, but we are unable to complete the boost by the end of the season.

  • Our service led to the suspension of your account.

 

 

We offer a PARTIAL REFUND in the following instances:

  • We offer a PARTIAL REFUND (30% cash back) if the boost has already started and you want to cancel your order.

  • If you ordered Gladiator boost and we successfully delivered the service, but disqualification followed, we offer a PARTIAL REFUND (25% cash back) in case your rating was above Gladiator cutoff rating (safe rating). In case you weren’t above Gladiator cutoff rating, you will receive a higher partial refund.

 

 

Additional notice

  • We do not have any influence over external issues such as actions conducted by Blizzard; therefore we cannot be held responsible for it.

  • We cannot offer refunds for successfully completed services.

  • Accepting Terms of Agreement is mandatory. In case you violate Terms of Agreement we cannot provide any refunds.