FelBoost Refund Policy
Thank you for using FelBoost services. We are doing our best to meet all the requirements of our customers and to resolve any issues they might have. Further down in our Refund Policy you can find some helpful information. In case you are not entirely satisfied with your purchase please contact our customer support.
FULL REFUND is given in the following instances:
- The boost has not yet begun, and you want to cancel your order.
- Our booster is unable to deliver the service in accordance with the earlier agreed terms.
PARTIAL REFUND is given in the following instances:
- We offer a PARTIAL REFUND if our boost has already started and you want to cancel your order. The refund will be proportionate with how much service was completed for you.
- PARTIAL REFUND (70% cash back) is given if you booked one of our raid services and canceled it before the appointed time.
- If you ordered Gladiator boost and we successfully delivered the service, but disqualification followed, we offer a PARTIAL REFUND (20% cash back).
Payment Refund Notice
In the case of returning goods and payment refund to the customers who had pay before using a payment card, in part or completely, and whatever the reason for refund may be, PR Felboost is in obligation to refund the payment exclusively via VISA, EC/MC, or Maestro card.
All credit card payments will be effected in the local currency of the Republic of Serbia — Serbian Dinar (RSD). The amount your credit card will be charged for is obtained through the conversion of the price in EUR (€) / USD ($) into Serbian Dinar (RSD) according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations, which cannot be known to us at the moment of exchange. As a result of this conversion, there is a possibility of a slight difference from the original price stated on our website. Thank you for your understanding.
We do not have any influence over external issues such as actions conducted by Blizzard (suspensions or bans). Therefore we cannot be held responsible for it. We do not offer refunds for successfully completed services. Accepting Terms & Conditions is mandatory. In case you violate Terms & Conditions we cannot provide any refunds.